• Professional Selling Skills;  
  • DESKing: Controlling sales in real-time via the Steve Chernysh system;
  • Telephone negotiations; 
  • Customer orientation and loyalty; 
  • Trade-in Operations:  Appraisal, Purchase, reconditioning, marketing and delivery of Used cars. Best practices for success in Trade-in sales;
  • Managerial skills: Management, Financial literacy, Negotiations, Logistics, Employees as a key driver of the company;
  • Marketing (strategic & tactical);
  • Organization of production and export;
  • Dealership Startup.